The Quality Advantage prepares people in all functions and at all levels of your company to become effective participants in total quality management (TQA)
Teaches the concepts of work as a process and internal customers and suppliers. Provides tools so that individuals or groups can get into alignment with their internal customers to better meet their customers' needs. Provides tools to measure the suppliers' ability to meet their customers' needs.
* A healthcare version is also available.
To learn about the module (API), please click here