Quality Management Skills (QMS)

Quality Management Skills gives your managers and supervisors a sound and thorough under- standing of what it means to be a total quality leader, and teaches them how to create and successfully manage in a total quality environment.

Teaches managers how to effectively manage their work unit using the principles of participative management. Designed to be application, not theory, oriented.

Target Audience: Managers, Leaders and Supervisors

Program Highlights Include:
  • Develop your fundamental management competencies
  • Build participative approaches to management
  • Improve how you communicate with peers
  • Apply management skills to organizational integration
  • Manage individuals and groups
  • Focus daily work to achieving organizational objectives
  • Develop tools to generate measurable gains in quality, productivity and customer satisfaction
  • Create a work environment that helps total quality thrive

* A healthcare version is also available.

Download Brochure

To learn more about the Quality Management Skills Program, please download our brochure using the link below:
DownloadQuality Management Skills (QMS)

To learn about the module (QAT), please click here